Reference

Terms and Conditions That Govern Your 4777but Account

Before you open an account or make a deposit through bKash, Nagad, or Rocket, these terms set out what we expect from you and what you can expect from us.

bKash, Nagad, Rocket deposits coveredAccount eligibility by local lawMobile access terms includedWallet verification requirements statedBangladesh-applicable conditions apply
4777but Terms and Conditions That Govern Your 4777but Account
HOW WE HANDLE THIS

Our Commitments Under These Terms

These terms are not just a compliance document — they describe how your account actually works day to day. We explain below how we approach four key areas that matter to you as someone using a mobile-first platform with local payment rails.

Account Security

Your account is protected by password authentication and OTP verification on login. We never ask for your bKash or Nagad PIN — any such request is not from us and should be reported immediately.

Data Handling

We collect account registration data and transaction records to verify identity and process payments. This data is not sold to third parties and is retained only as long as your account relationship requires.

Requesting Changes

To update your registered mobile number, linked wallet address, or account details, contact support with proof of ownership. Changes to payment details trigger a re-verification step before any withdrawal is processed.

Account Retention

Inactive accounts may be flagged after an extended period of no login activity. We will attempt to notify you via your registered contact before any account status change is applied under these terms.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear, or if you need to raise a dispute about a transaction made through bKash, Nagad, or Rocket, our support team is your first point of contact. Provide your registered account ID and the relevant transaction reference so we can locate the record without delay. We handle account and payment queries separately from general platform questions — flag your message as a terms-related issue when you write in.

Team online

Live Chat

Open the chat widget from your account dashboard. Describe your terms query clearly and include your account ID for a faster response from our team.

Email Support

Send a detailed message to our support address. Include the transaction date, the payment method used — bKash, Nagad, or Rocket — and a short description of the issue.

Account Help Centre

The help section inside your account covers common terms questions, wallet verification steps, and the process for requesting account changes or closures.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — from account eligibility to what happens when a payment dispute comes up.

Yes. Deposits and withdrawals made through bKash, Nagad, and Rocket are all covered by these terms. Each transaction creates a record tied to your account under the conditions stated here.

We post updates to this page and may notify you via your registered contact. Continued use of your account after a change is posted means you accept the revised terms as they stand.

Funds in a suspended account are frozen while we review the reason for suspension. If the account is cleared, the balance is restored. If a breach is confirmed, further steps are outlined in the relevant clause of these terms.

Availability depends on your local law and the regions we currently support. It is your responsibility to confirm that using this platform is lawful where you are located before creating an account.

Contact support via live chat or email with your account ID, the transaction date, and the payment method — bKash, Nagad, or Rocket. Our team will investigate and respond through the same channel.

Yes. Submit a request through our support channel with your account ID. We will provide the relevant account and transaction data held under your profile in line with these terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.