What We Collect and Why We Collect It
When you register, we collect your name, contact details, and account credentials. When you make a deposit or withdrawal via bKash, Nagad, or Rocket, we log the transaction reference and wallet identifier — not your full mobile banking PIN or password. We also collect device data
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such as your browser type, operating system, and session timestamps. This helps us keep your account secure and spot any unusual access patterns. When you contact our support team, the conversation is stored so we can follow up accurately. We do not sell your personal data
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to third parties. Data sharing only occurs where required by applicable law or to process your payment through the relevant mobile wallet provider. If you use Nagad or Rocket to fund your account, those providers operate under their own privacy terms as well. We keep your
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account data for as long as your account remains open, and for a further period as required by applicable legal and regulatory obligations in eligible regions. You may request a copy of the data we hold on you at any time through the contact path listed
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in this policy. Availability of our platform and the scope of data processing depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.